CANCELLATION POLICY

At Beyoutiful Salon & Spa we take great pride in providing exceptional service and respecting the value of your time. As a small business, we require financial stability and enforcing our cancellation policy is essential to maintaining that stability. To confirm your appointment we require a 50% (non-refundable) retainer fee, which will be applied to your service. By booking an appointment with us, you agreed to our cancellation policy as outlined below. Cancellation or Rescheduling : We understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your appointment. If you need to do so, we kindly request that you provide us with at least 48 hours notice. If you cancel or reschedule less than 48 hour notice you will be responsible for, 50% of the service even if you reschedule for a later time. Illness : If you’re feeling unwell, we kindly request that you reschedule your appointment for another time. Please do not come to the salon. If you are symptomatic your health and the health of our team and our clients is upmost importance to us, if you’re unable to attend your appointment due to illness and you provide less than 24 hour notice you will be responsible for 50% of your scheduled service. To ensure efficient scheduling and respectful treatment of our time , we kindly request that you refrain from changing your scheduled service within 48 hours of your appointment. In the event that you need to make a change, please be aware that a fee equal to half of the full service will be charged. For example, if you have booked a full custom color, but decide to switch to a haircut on the day of your appointment or within 48 hours of it, we will need to apply the half fee of the original custom color. Thank you for your understanding and cooperation in this matter. In the instance that we need to reschedule your appointment, we ensure you that any deposit made will be applied towards your next scheduled appointment. Our policies are in place to protect our business, and to ensure that we provide our clients with the best possible service. It’s important to note that getting hair services is a luxury, and we appreciate your understanding and cooperation in working with us to schedule appointments that are convenient for you. We strongly advise against taking time off work or other commitments to receive our services if you choose to do so at your discretion, we are not liable for any inconvenience or loss Income that may result. We believe in making heads turn and hearts skip a beat with fabulous hair. We’re here to make you feel like 1 million bucks, because let’s face it, you deserve nothing less! REVISIONS: Now, we want to level with you— we may not be perfect, but trust us, we’re pretty darn close. We pour our heart and soul into every snip, color, and style. However, we are as human as you and sometimes miscommunication can happen, but fear not we’ve got you covered. While, we don’t offer refunds. We want nothing more than to see you thrilled with your hair. If by some twist of fate, we missed the mark or you think we didn’t quite nail it, we’re happy to offer one revision. Yep, you heard that right! Just give us a shout before the two week mark after your appointment, and will make it right . Now let’s talk about the fine print. We’re counting on you to follow the care instructions we provide for you. Think of them as your secret recipe for maintaining that gorgeous main. Remember, fabulous hair requires a little TLC from time to time. Oh, and did we mention that we love feedback? Your satisfaction means the world to us, and we’re always looking to up our game. So if you have any suggestions, thoughts or even a funny hair meme to share, we’re all ears! We want your experience at Beyoutiful salon and spa to be nothing short of extraordinary! So, get ready to slay with sensational hair that turns heads wherever you go. And if we ever fall short of your expectations, remember, we’re just a quick chat away from making it right. We’re here to make you feel like the dazzling star you truly are!